Bilin GmbH · Germany

Wondercall AI

AI-powered office automation platform, led end-to-end.

2024 — present · Years Project lead. Architecture, database, deploy governance, infrastructure.
Problem

Teams were drowning in WhatsApp threads, email, and Telegram — inbound messages lost in noise, outbound responses slow and inconsistent. They needed a single AI-powered platform that could handle intelligent messaging across channels, grounded in their own data, with real operational controls.

What I built
  • Leading the project end-to-end — database design (PostgreSQL on Neon via Prisma), PR governance, and Cloudflare deployments across the team.
  • Self-hosted Coolify infrastructure running microservices: WhatsApp integration, Telegram bot, and email responder, all plugging into the Wondercall AI core.
  • Frontend on Cloudflare Pages; backend APIs on Cloudflare Workers with the Hono framework — edge-first performance, minimal cold starts, global reach.
  • RAG pipeline with OCR ingestion, hybrid dense + keyword retrieval, reranking, and grounded refusals. Citation-linked answers so users can verify every response.
  • Multi-tenant isolation for data, retrieval index, and model-call budgets.
  • Eval fixtures and retrieval-quality regression tracking, so degradation surfaces before users notice.
Outcome

Platform in production serving real inbound and outbound messaging workflows. Retrieval quality holds up on messy scanned-PDF corpora, and every AI answer links back to the source span.

Stack
Hono Prisma PostgreSQL · Neon Cloudflare Workers Cloudflare Pages Coolify pgvector RAG

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